Ek998 Privacy Policy

Your personal information is completely safe with us. Find out clearly how ek998 collects, stores, and protects your data.

Last Updated: January 2026 English Version

We Are Committed to Protecting Your Privacy

A quick overview of the key pillars of ek998's Privacy Policy.

Data Encryption

All your personal data is protected with SSL/TLS encryption. Maximum security is ensured at every stage, from data transfer through to storage.

No Data Sold to Third Parties

Ek998 never sells your personal information to advertisers or third parties. Data is not shared unless required by law.

KYC Data Protection

Identity documents submitted during registration and withdrawals are stored on separate secured servers and are accessible only to authorized personnel.

Your Data, Your Control

You can request a correction or deletion of your information at any time. You retain full control over your data.

Cookie Transparency

Ek998 only uses cookies that are necessary or that improve platform functionality. You will always be kept fully informed about which cookies are in use.

Immediate Response to Security Breaches

In the event of a data breach, ek998 will notify affected users within 72 hours and take immediate action.

Full Privacy Policy

This Privacy Policy describes in detail how the personal information of ek998 platform users is protected and used. By opening an account or using the platform, you agree to this policy.

1 What Information We Collect

We collect various types of information when you open and use an ek998 account. This data helps keep the platform secure, functional, and personalized. We never collect excessive or unnecessary information.

Type of Information Example Mandatory
Identity Information Name, date of birth, nationality Yes
Contact Information Email, mobile number Yes
Identity Document National ID, passport (KYC) For withdrawals
Financial Information Payment methods, transaction history Yes
Device Information IP address, browser, OS Automatic
Gaming Activities Betting history, login timestamps Automatic

In addition to the above, any information you provide when contacting customer support is also stored in our system. This is used to improve future assistance.

2 How We Collect Information

Ek998 collects user information through several methods. Each approach is transparent and based on your consent.

  • Direct Registration: Information you provide when opening an account.
  • Automatic Collection: Through cookies and log files while using the platform.
  • KYC Verification: By submitting identity documents.
  • Payment Processors: During transactions via bKash, Nagad, and Rocket.
  • Support Contact: When contacting us via live chat or email.

ek998 will never ask for your password, OTP, or card number by phone or SMS. Any such contact should be treated as a potential scam.

3 Purpose of Data Use

Ek998 uses collected data solely for specific, legitimate purposes. We never misuse your information and always prioritize user interests in every use case.

  • To create and manage your account and ensure its security.
  • To process deposit and withdrawal transactions.
  • For KYC verification and age confirmation.
  • To prevent money laundering and fraud (AML policy).
  • To provide customer support and resolve complaints.
  • To improve platform performance and functionality.
  • To meet legal and regulatory obligations.
  • For responsible gaming monitoring.

Your data is never sold to advertisers or marketing companies.

4 Data Storage & Security

Ek998 uses industry-standard technology to keep your data secure. Our servers comply with international security standards and undergo regular security audits.

  • Encryption: All data is protected with AES-256 encryption.
  • SSL Certificate: TLS 1.3 protocol is used for all data transfers.
  • Firewall: Multi-layered firewall and DDoS protection.
  • Access Control: Only authorized personnel have access to your data.
  • Regular Backups: Regular backups are maintained to protect against data loss.

Your data may typically be retained for up to 5 years after account closure in accordance with legal requirements. After that period, it is securely deleted.

Use a strong password for your account and never share it with anyone.

5 Third-Party Data Sharing

Ek998 does not share your personal information with third parties as a matter of policy. However, there are certain specific circumstances where sharing may be necessary.

  • Payment Processors: Required information is shared with bKash, Nagad, and Rocket to process transactions.
  • Legal Authorities: We may be required to disclose information under court order or government directive.
  • KYC Partner: With regulator-approved services for identity verification.
  • AML Monitoring: Reporting to regulatory authorities for anti-money laundering purposes.

Third parties with whom data is shared are contractually bound to uphold the same or equivalent privacy standards. ek998 is not responsible for any misuse of data by third parties who violate those standards on their own.

6 Cookies & Tracking Technologies

The ek998 website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security Cleared at end of session
Functional Cookies Remembering Language & Preferences 1 Year
Analytics Cookies Traffic & Usage Monitoring 2 Years
Security Cookies Fraud Detection 30 Days

You can disable cookies in your browser settings, though some platform features may not work as a result. Declining analytics cookies will not affect your core services.

7 Your Rights

Under ek998's Privacy Policy, you have the following rights. To exercise any of them, please contact our support team.

  • Right to Know: You can find out what information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of your data, provided there are no legal retention obligations.
  • Right to Portability: You may request a copy of your information in a readable format.
  • Right to Object: You may object to the use of your data for specific purposes.
  • Right to Restriction: You may request that data processing be restricted under certain circumstances.

Rights exercise requests are typically processed within 30 days. Complex cases may take up to 60 days.

8 Protection of Minors

Ek998 does not collect data from anyone under 18, and minors are not permitted to use the platform. Age is verified during registration, and proof of age may be requested in cases of doubt.

If a minor is found to have fraudulently created an account, it will be immediately closed and all collected data will be deleted. Parents or guardians may report any suspicious activity.

If you suspect your child is using ek998, please contact our support team immediately.

9 Privacy Policy Updates

Ek998 reserves the right to update this Privacy Policy at any time. You will be notified of significant changes via your registered email or through a platform announcement.

The date of any changes will be noted at the top of this page as "Last Updated". Continued use of the platform after changes have been made constitutes acceptance of the revised policy. We recommend visiting this page regularly to stay informed.

10 Contact

If you have any questions, complaints, or requests to exercise your rights regarding our Privacy Policy, please get in touch with us.

  • Live Chat: accessible directly from any page on the platform.
  • Email: [email protected] (for information only — do not click links)
  • Response Time: Within 24 hours.

Our privacy team provides support in Bengali. Feel free to reach out.

Privacy Policy FAQs

No. ek998 never sells your personal information to third parties. Your data is not shared under any circumstances except for payment processing or legal obligations.

Data for active accounts is retained for as long as the account remains open. After account closure, data is generally kept for up to 5 years as required by law, then securely deleted.

Submit your request via live chat or support email. Once your identity has been verified, requests are typically processed within 30 days. For legal reasons, certain data may not be immediately erasable.

Yes. All payment transactions are processed via SSL/TLS encryption. Trusted payment gateways such as bKash, Nagad, and Rocket are used, each maintaining their own security standards.

Most features will still work, but some functionality may be affected — such as the platform not remembering your login session or language preferences. Essential security cookies must always remain active.

Your Privacy Is Protected — Join ek998 Today

Enjoy the best gaming experience on ek998 with your data kept completely secure.

For users aged 18 and above only. Please gamble responsibly.

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